At Revive Knysna, we value your privacy. We are committed to meeting our data protection obligations in terms of the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA) and ensuring the protection and security of your personal information.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or donate from www.reviveknysna.co.za (the “Site”).
Personal information we collect:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org
“Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you donate or attempt to donate through the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Donation Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Donation Information.
How do we use your personal information?
We use the information that we collect generally to complete donation requests made through the Site (including processing your payment information and providing you with invoices and/or donation receipts).
Additionally, we use this information to:
Communicate with you;
Screen our enquiries for potential risk or fraud; and
When in line with the preferences you have shared with us, we provide you with information or advertising relating to our NPO.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information:
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Get Response to host our website –you can read more about how Get Response uses your Personal Information here: https://www.getresponse.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural advertising:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do not track:
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights :
If you are a European or South African resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European or South African resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
Data retention:
When you make a donation through the Site, we will maintain your Donation Information for our records unless and until you ask us to delete this information.
Changes:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at reviveknysna@icloud.com or by mail using the details provided below:
Revive Knysna NPO: 272-700
[Re: Privacy Compliance]
83 Bayswater Drive, Leisure Isle, Knysna, 6571.